Privacy Policy

1. Introduction

Overseas Shipping Inc. ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website (overseasshippinginc.com) or use our services.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly:

• Name
• Email address
• Phone number
• Mailing address
• Vehicle information (year, make, model, VIN)
• Shipping destination
• Payment information (processed securely through third-party payment processors)
• Documents (vehicle titles, identification documents as required for export)
• Any other information you provide when requesting quotes or services

2.2 Information Collected Automatically:

• IP address
• Browser type and version
• Device information
• Pages visited on our website
• Time and date of visits
• Referring website addresses
• Cookies and similar tracking technologies

2.3 Information from Third Parties:

• Auction house information (Copart, IAA, Manheim) when you authorize us to retrieve your vehicle
• Shipping line information related to your shipment
• Payment processor information
• Credit check information (if applicable for credit accounts)

3. How We Use Your Information

3.1 Service Delivery:

• Processing shipping quotes and bookings
• Coordinating vehicle pickup and delivery
• Completing export documentation (AES filing, ITN numbers, customs clearance)
• Communicating about your shipment status
• Providing customer support

3.2 Business Operations:

• Improving our website and services
• Analyzing usage patterns and trends
• Preventing fraud and ensuring security
• Complying with legal obligations
• Maintaining business records

3.3 Marketing Communications:

• Sending promotional emails about our services (with your consent)
• Providing sailing schedule updates
• Sharing industry news and tips
• Conducting customer satisfaction surveys

You may opt out of marketing communications at any time by clicking "unsubscribe" in our emails or contacting us directly.

4. SMS Text Messaging Program

4.1 SMS Consent and Disclosures:

If you consent to receive SMS text messages from Overseas Shipping Inc., you agree to receive customer care and shipment update messages related to your quote request, booking, shipment status, or service support.

By providing your phone number and opting in, you:

• Consent to receive customer care and shipment update text messages from Overseas Shipping Inc.
• Understand that consent is not a condition of purchase
• Agree that message and data rates may apply
• Acknowledge that messaging frequency may vary

4.2 SMS Opt-Out and Support:

• Reply STOP to any message to opt out and stop receiving SMS messages
• Reply HELP to any message for customer support information
• You can also contact us at (703) 348-9916 or guss@overseasshippinginc.com for assistance

4.3 SMS Privacy Protection:

• SMS consent and phone numbers are not shared with third parties or affiliates for marketing purposes
• Your phone number and SMS consent information are used only for customer care, shipment updates, quote confirmations, and service-related communication you have authorized
• We use RingCentral as our SMS service provider solely to deliver messages on our behalf
• Your information is stored securely and protected using commercially reasonable safeguards

5. How We Share Your Information

We do NOT sell your personal information to third parties.

5.1 Service Providers:

• Shipping lines (for vessel bookings and bill of lading)
• Warehouse and terminal operators (for vehicle storage and loading)
• Customs brokers and clearing agents (for destination country clearance)
• Payment processors (for secure transaction processing)
• RingCentral (for phone and SMS communications — they do not use your data for their own purposes)
• HubSpot (for CRM and marketing automation)
• Website hosting and analytics providers (Webflow, Google Analytics)

5.2 Legal Requirements:

• Government agencies (U.S. Customs, FMC, destination country authorities)
• Law enforcement or legal authorities when required by law
• To protect our rights, property, or safety, or that of our customers

5.3 Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to remember your preferences, analyze website traffic, improve user experience, track marketing campaign effectiveness, and enable HubSpot chat and form functionality.

Types of cookies we use:

• Essential cookies (required for website operation)
• Analytics cookies (Google Analytics, HubSpot Analytics)
• Marketing cookies (Google Ads, Facebook Pixel — if applicable)
• Preference cookies (language selection, form data)

You can control cookie settings through your browser. Note that disabling cookies may affect website functionality.

You may also manage your cookie preferences at any time through our website’s cookie consent banner and cookie settings preferences center.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information including SSL/TLS encryption, secure storage, access controls, regular security assessments, and employee training on data protection.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to protect your information.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy and comply with legal obligations. FMC regulations require us to maintain shipment records for 5 years.

• Active customer records: Duration of business relationship + 7 years
• Shipment records: 7 years (FMC compliance requirement)
• Marketing communications: Until you opt out + 2 years
• Website analytics: 26 months (Google Analytics default)

9. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing emails or SMS messages
• Portability: Request your data in a structured, commonly used format
• Object: Object to certain types of processing

To exercise these rights, contact us at:
Email: guss@overseasshippinginc.com
Phone: (703) 348-9916
Mail: Overseas Shipping Inc, 7020 Quad Ave, Rosedale, MD 21237

10. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information (with certain exceptions)
• Right to opt-out of the sale of personal information (we do NOT sell your information)
• Right to non-discrimination for exercising CCPA rights

To exercise CCPA rights, contact us using the information in Section 9.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete it promptly.

12. International Data Transfers

Our services primarily operate in the United States. If you are located outside the U.S., your information will be transferred to and processed in the United States. By using our services, you consent to this transfer.

For international shipments, your information may be shared with authorities and service providers in the destination country as required for customs clearance and delivery.

13. Third-Party Websites

Our website may contain links to third-party websites (shipping line tracking, auction houses, payment processors). We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Overseas Shipping Inc.
7020 Quad Ave, Rosedale, MD 21237
Phone: (703) 348-9916
Email: guss@overseasshippinginc.com
Website: overseasshippinginc.com/contact
Business Hours: Monday–Friday, 9:00 AM – 6:00 PM EST

16. Compliance and Regulatory Information

Federal Maritime Commission (FMC) Licensed NVOCC: 023903NF

We comply with:

• FMC regulations for ocean freight forwarders and NVOCCs
• U.S. Customs and Border Protection export requirements
• Telephone Consumer Protection Act (TCPA) for SMS and phone communications
• CAN-SPAM Act for email marketing
• California Consumer Privacy Act (CCPA)
• General Data Protection Regulation (GDPR) principles where applicable

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Acknowledgment: By using our website, requesting quotes, or engaging our services, you acknowledge that you have read, understood, and agree to this Privacy Policy and our Terms and Conditions.

For SMS specifically: By providing your phone number and opting in, you acknowledge that you have read and agree to the SMS disclosures in Section 4 of this Privacy Policy.

Last Updated: April 10, 2026 | Version: 1.1
© 2026 Overseas Shipping Inc. All Rights Reserved.